Nour house has all their windows. We are past the 10 year warranty and I am contacting them know for help with parts and small repairs. The windows still do what they should. I just need some parts and one sliding window section to be replaced or fixed. .
Can't close window due to a piece of hardware that has dropped down on right side of window. Please see attached photo. Hope you can help with this as it is getting cooler in the evenings. Thanks